Product 01 · In development
Ovoras Receptionist AI.
Every call answered, even when you can't. Forward your existing business number to Ovoras Receptionist AI and it answers your callers, handles common questions from the information you approve, takes messages and sends you a summary of every call.
Status: in owner testing. Customer activation and subscriptions open later.
What it does
A receptionist that knows your business, and its limits.
Answers your calls
Calls forwarded from your existing number are answered straight away, in the language and style you choose.
Handles common questions
Opening hours, services, locations, policies and your own questions and answers, all from information you approve.
Takes proper messages
Name, callback number and what the call is about, confirmed with the caller and saved to your dashboard.
Knows when you're closed
Uses your opening hours and time zone, and follows your after-hours instructions.
Hands over to a person
Transfers callers to a number you choose, where you switch transfers on. If a transfer fails, it says so and takes a message.
Shows you every call
Call history, AI-written summaries clearly marked as such, messages to follow up and minutes used.
How setup works
Keep your number. Forward your calls.
Call forwarding is the main way to connect. You keep the number your customers already know, and your phone provider passes calls on to Ovoras Receptionist AI.
Tell it about your business
Services, hours, questions and answers, greeting and instructions.
Add your number
Choose your country and enter your business number.
Prove it's yours
Call your Ovoras AI line from your business number to verify it.
Turn on forwarding
Follow the steps for your phone provider, checked against its own instructions where available.
Test, then go live
A real test call confirms the route works before any customer reaches it.
Countries and phone providers
Built for international use, checked route by route.
Phone networks differ by country and provider. Ovoras Receptionist AI keeps a list of which routes have been checked. Where a provider's own forwarding instructions have been confirmed, the setup shows them. Where they have not, it tells you so and explains how to get them from your provider. We do not guess forwarding codes.
Your provider may charge
Forwarded calls can be billed by your phone provider, especially to a number in another country. That is separate from Ovoras AI.
Mobiles and landlines
Mobiles usually forward with a dial code or a phone setting. Office systems are usually set up by your provider or IT support.
No porting needed
You do not have to move your number to another provider. Forwarding can be switched off again at any time.
Other options later
Office phone systems (SIP and PBX) and new local numbers are planned as additional ways to connect.
Safety and privacy
Designed to protect your callers and your business.
The receptionist follows fixed rules that callers cannot talk it out of, and Ovoras keeps only what the product needs.
- Fixed rulesCallers cannot change its instructions, pretend to be staff to unlock anything, or ask about other businesses.
- No sensitive detailsIt never asks for card numbers, banking details, passwords or ID numbers, and tells callers not to share them.
- No recordings by defaultOvoras does not store call recordings or full transcripts. Call records keep the details needed to follow up, for a limited time.
- Only your team sees your callsCall records and messages are visible only to people in your organisation.
Questions
About Receptionist AI.
Can I use it today?
Not yet as a customer. It is in owner testing, which means Ovoras is testing it on real calls first. You can open the platform to see a preview and register your interest.
Can it book appointments?
Not yet. No booking system can be connected at the moment, so it offers to take a message instead and never claims to have booked anything.
Will callers know it's an AI?
Yes. It introduces itself as your AI receptionist and says so if anyone asks.
What if it doesn't know the answer?
It says it isn't sure and offers to take a message, or transfers the caller to a person if you have switched transfers on.
What does it cost?
Pricing is not set yet. We are measuring real usage during testing so that plans reflect what the service actually costs to run. Your phone provider's forwarding charges are separate.
Which languages does it speak?
You choose the main language for your receptionist from a supported list that includes English, Afrikaans, French, German, Spanish, Portuguese, Dutch, Italian and Swahili.
Want Ovoras Receptionist AI for your business?
Register your interest and we will contact you when customer activation opens for your country.
